Shipping policy

Delivery:

ROI Customers:

€6.99 (1-2 Working Days) Delivery on Orders Under €39.99

Free (1-2 Working Days) Delivery on Orders Over €39.99

UK Customers:

£6.99 (2-3 Working Days) Delivery on Orders Under £39.99

Free (2-3 Working Days) Delivery on Orders Over £39.99

Larger Items:

Free (2-4 Working Days) Delivery on Orders (eg.Garden Sets)

 



Delivery Charges

A single parcel charge applies per order, with delivery costs calculated at checkout.

For exceptionally large orders, we reserve the right to reassess and adjust the delivery fee before confirming and dispatching your order from our warehouse.

Delivery Partner

We partner with DPD, a trusted courier service that ensures fast, secure, and trackable deliveries.

Estimated Delivery Time

Orders for Home Delivery are typically delivered within 2–3 working days from the date of purchase. We process and ship orders Monday to Friday.

Order Tracking

Your order confirmation email will include DPD tracking details. Additionally, we will provide your contact information to DPD, allowing them to send updates via text or call if necessary.

Multiple Shipments

We aim to dispatch all items in a single shipment. However, for large orders, multiple packages may be required, and deliveries may arrive at different times.

If your order includes a pre-order item, it will typically be shipped once all items are available. However, in some cases, pre-ordered items may be dispatched separately based on their estimated availability.

Modifying or Cancelling an Order

To cancel or modify your order, please contact us via our Customer Service Page or if available use our chat assistant (if available). We will do our best to accommodate requests before processing begins.